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Case Management: 

"In health care, case management is a process that connects patients with health care providers, resources, and services. Directed toward ensuring that patients receive the best possible care, case management requires case managers to maneuver different health care systems and collaborate with stakeholders, including patients, medical professionals, and health insurers" (“What Is Case Management? Definition, Process, and Models.” Coursera, Accessed 5 Apr. 2024.) 

With over 100 programs throughout Central Massachusetts, each year Open Sky provides services and supports to more than 5,000 adults, young adults and youth with mental health challenges, developmental disabilities, brain injury, substance use disorders or other complex challenges. We also provide services and supports for LGBTQIA+ youth ages 14 to 23 through our Safe Homes program. 

Address: 4 Mann St, Worcester, MA 01602


Contact Info:

Triage services include:

  • Intake

  • Assessment of service needs

  • Assistance with short-term service needs

  • Referrals and information on community resources

Comprehensive services include:

  • Medical, social, psychological, and daily
    living needs assessment

  • Care plan based on identified needs

  • Assistance with obtaining in-house services as well as community services

  • Adjustments to care plan as needs change

Address: 165 Southbridge Street, Worcester, MA, 01608


Contact Info: (508) 755-3773

Case Management provides a collaborative process that assesses, implements, and coordinates options and services required to meet the client's basic health and human service needs. Case management services are limited and provided by appointment only

Address: 272 High St., Clinton, MA 01510

Hours: Monday thru Friday 10am - 1pm. After 1:00 by appointment 

Contact Info: (508) 370-4946

Case management for veterans

Address: 70 James Street, Suite 155 Worcester, MA 01603


Contact Info: (774) 243-7859

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