LIBRARY FIVE YEAR GOALS & OBJECTIVES: 2017-2022
The Boylston Public Library will be a community hub for the Town of Boylston, enriching lives by providing a means of social and cultural interaction.
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Foster community partnerships for library programs and services.
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Host a diverse range of programs for all ages that encourage a deeper understanding and appreciation of the world while promoting social engagement with neighbors.
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Hold large community events at least twice a year.
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Promote community unity through annual One Book, One Boylston program.
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Utilize Friends of the Library and Foundation to supplement funding and hosting of programs.
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Seek grants for speaker fees and program supplies.
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Continue outreach efforts to homebound patrons through home book delivery.
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Expand offering of museum and local attraction passes and discounts.
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Investigate feasibility of serving coffee in the library.
The Boylston Public Library will provide a flexible and adaptable physical space that is accessible to all residents and adequately supports collections and services.
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Investigate options for a dedicated meeting room.
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Add additional shelving for DVD collection in Reading Room.
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Keep all public areas free of physical clutter.
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Update library web site to meet current ADA standards.
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Add comfortable outdoor seating spaces.
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Provide interactive children’s spaces that encourage a love of learning and exploration.
The Boylston Public Library will enhance existing collections and services.
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Complete comprehensive collection studies to identify gaps in collection.
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Cultivate core collections for all print materials.
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Develop collection standards and weed all collections accordingly.
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Identify popular trends in print materials and purchase materials accordingly.
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Work with C/WMars and MLS to broaden eBook and eAudio offerings.
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Monitor use statistics for all collections and allocate budget monies according to most popular collections.
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Seek patron recommendations for collections.
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Organize all collections in ways that promote exploration and discovery of materials.
The Boylston Public Library will improve marketing, outreach, and communications with patrons, media, and stakeholders.
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Develop welcome packet with an overview of library collections and services.
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Create marketing plan for the library.
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Seek funding for design software and cost of printing materials.
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Provide timely information on library web site and social media accounts.
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Issue press releases to local media as needed.
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Issue monthly Director’s Report to Library Trustees, Friends of the Library, Foundation, and other stakeholders.
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Increase coordination efforts between Trustees, Friends of the Library, and Library Foundation.
The Boylston Public Library will provide the highest level of customer service to all residents.
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Determine need for additional staffing levels in order to increase services.
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Provide opportunities for staff to attend trainings, conferences, and workshops.
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Maintain a friendly, knowledgeable, and customer oriented staff.
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Update job descriptions as requirements change.
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Provide training for all customer service staff on all library resources and equipment.
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Provide access to library periodicals and other resources related to library trends.
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Seek funding for increased hours of operation.
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Request feedback from patrons on ways the library can improve.
The Boylston Public Library will develop new offerings to patrons as community needs change.
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Explore non-traditional library collections for possible purchase.
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Seek funding for additional collections.
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Address space concerns for additional collections.
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Identify needs of the community through patron surveys, discussions, town meetings, and other means.
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Analyze circulation statistics to identify trends.
The Boylston Public Library will adapt services as new technology becomes available.
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Maintain updated Technology and Equipment replacement plan that correlates to current equipment inventory.
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Identify emerging trends in technology that further the library’s mission.
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Seek grants or other funding for trials of new technology.
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Evaluate effectiveness of existing technology and identify areas for improvement.